- new tools or modules
- individual workflows
- automations
- AI applications and agents
- interfaces
- vendor or proposal selection
You do not need a large consulting engagement. You need a sound decision.
Independent digital project and implementation advisory for hospitality
Digital projects cost money.Unclear decisions cost more.
CORBU reviews digital projects from the client’s perspective – before a decision is made, throughout implementation and around go-live.
From individual tools and AI workflows to complex CRM and ERP projects.
Independent · No commissions from external software vendors · Personally reviewed · Hospitality experience
The gap in the project
Your implementation partner knows the software.Who represents your operation?
Software vendors know their systems. Implementation partners manage the technical delivery. Internal IT assesses systems, access and security.
But who independently checks whether requirements, processes, costs, employees and operational reality actually fit together?
CORBU works on your side. We translate between management, departments, employees, IT and implementation partners – and make visible what needs to be resolved before the next decision.
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Management
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Day-to-day operations
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Employees
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Internal IT
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Implementation partner
At the centre
CORBU – an independent client-side perspective
Not every digital project starts with an ERP system.
Sometimes it is a new module, a workflow, an interface or an AI agent. Sometimes the change affects several departments, sites or legal entities.
CORBU reviews both situations – with the depth each one requires.
- CRM and ERP projects
- HR, POS or event systems
- several sites or legal entities
- cross-departmental processes
- data migration and interfaces
- go-live and stabilisation
The more stakeholders, processes and dependencies involved, the more valuable an independent client-side perspective becomes.
The software price is known.The true project cost often is not.
A digital investment consists of far more than licences and implementation hours.
It also includes internal working time, process workshops, data clean-up, interfaces, training, parallel operation, change requests, reconfiguration and support.
It becomes particularly expensive when fundamental process or requirement errors only surface shortly before go-live. By then, configuration, testing and training have already been built on the wrong assumptions.
The most expensive software is often the one that, after a long implementation, is never used reliably.
Free Project Check
Can you answer the decisive questions about your project?
In just a few minutes, the free CORBU Project Check shows:
- which parts of the project are already soundly clarified
- where requirements or responsibilities are missing
- which cost and scope risks are visible
- whether employees and operations have been sufficiently considered
- which questions to ask before your next meeting
Free · independent · result immediately on completion
CORBU Project Check
Sample view- Objectives and benefitsClearly defined
- Processes and requirementsPartly unresolved
- Costs and scopeFollow-on costs unclear
- Employees and operationsInvolved too late
- Ownership and decisionsLargely clarified
Illustrative view without real client data. Your own answers will generate the actual assessment.
Start where it matters. Go deeper when needed.
Independent support exactly when it is needed.
Focused support
Proposal Review
Independent review of a specific software or implementation proposal
A specific proposal is reviewed for objectives, scope, exclusions, dependencies, follow-on costs and identifiable risks.
€390 excl. VAT
Delivery: Within 5 business days after receipt of all required documents
Vendor Meeting Support
Independent preparation and support for an important vendor or IT meeting
CORBU prepares the meeting with you, participates as an independent client-side voice and documents decisions, commitments and open points.
€590 excl. VAT
Process: Preparation before the meeting and written documentation within 2 business days afterwards
Project Definition Review
A clear basis for deciding on a small or medium-sized digital project
CORBU clarifies the objective, process, requirements, stakeholders and open risks before a solution is selected or commissioned.
€990 excl. VAT
Delivery: Usually 7 to 10 business days after complete project start
Assurance for larger projects
Implementation Review
Independent review of a planned or ongoing implementation project
CORBU reviews project status, requirements, scope, costs, open decisions and operational risks from the client’s perspective.
From €1,490 excl. VAT
Delivery: Based on scope and project phase; the delivery date is confirmed in the individual proposal
Ongoing Implementation Assurance
Regular independent reviews throughout implementation
CORBU reviews how objectives, scope, costs, risks, decisions and user adoption develop throughout the project.
From €1,490 excl. VAT per month
Minimum term: 3 months
Go-live Readiness Review
Operational readiness review before production launch
CORBU reviews whether processes, data, users, testing, responsibilities, support and operations are genuinely ready for go-live.
From €1,490 excl. VAT
Delivery: Based on scope and planned go-live; the delivery date is confirmed in the individual proposal
All prices exclude applicable VAT. Services are offered exclusively to businesses.
What changes after the review.
Before
- Requirements are understood differently by different people.
- Open decisions stay hidden in meetings.
- Additional costs are hard to place.
- Management mostly receives project status rather than an independent assessment.
- Employees are only involved shortly before go-live.
- Defects, rework and new requests become blurred.
After
- Requirements are grounded in operations and can be verified.
- Decisions and responsibilities are visible.
- Scope and additional costs become easier to follow.
- Management knows the risks and the priorities.
- Users are involved early and deliberately.
- Defects, rework and new requirements are kept clearly apart.
CORBU does not replace your implementation partner. We make sure your company can judge its own investment competently.
Case study
Client-side support for a CRM and ERP implementation across six legal entities
A German hospitality group is introducing a central CRM, sales, communication and accounting structure for six operating entities.
Several sites, languages, departments and established ways of working have to be brought together in one system landscape while the operation continues.
CORBU works between management, operational departments, internal IT, users and the external implementation partner.
Our role
- capturing and reviewing processes and workflows
- translating requirements between business and technology
- preparing critical decisions
- supporting data migration and go-live
- structuring user issues
- distinguishing between defects, rework and new requirements
- supporting stabilisation after go-live
A go-live is not successful because the system has been switched on. It is successful because the operation can work with it reliably.
Personally reviewed
Operational reality meets digital delivery.
I am Merle Schütt, founder of The Corbu Real Company.
For more than 20 years I have worked in hospitality, operational leadership, process development and digital transformation.
I know project plans, system logic and technical possibilities – and equally the daily operation, where employees have to work with a new solution under time pressure.
That is why I do not only review what has been built, presented or documented. I review what the operation genuinely needs, what makes commercial sense and which decision management has to take.
Areas of focus
- hospitality operations
- digital processes and organisation
- CRM and ERP implementations
- requirements and vendor management
- onboarding and user adoption
- go-live and operational stabilisation
CORBU products
Digital tools for hospitality operations.
CORBU develops its own products for specific operational challenges. They can be used independently and are clearly separated from CORBU’s project review services.
corbu.on
Onboarding that works in daily operations.
Structured digital onboarding for new employees – role-specific, transparent and usable in everyday work.
corbu.dx
Make performance visible and actionable.
Performance indicators, operational observations and structured review preparation provide a clearer basis for leadership and improvement.
Advisory and products stay separate: an independent review does not automatically lead to a product recommendation.
Which decision is next on your desk?
Briefly describe the proposal, the digital project or the project situation that needs to be reviewed.
CORBU will tell you openly whether independent support makes sense – and to what extent.
You will usually hear back within one working day.
